Terms and conditions

This site is managed by Hotpond Media Ltd, aRegistered in England and Wales (Company number 08487030) Registered Office: Anthony Wych And Co, 26 Berrycroft Lane, Romiley, Stockport, Cheshire, England, SK6 3AU. Registered with the Information Commissioner Office. ICO Number ZB270402. VAT 275421503, FCA 723662

Our areas of work

We are authorised to assist clients in making claims in the following regulated areas:

Diesel Emission Claims If you instruct us to do so and subject to our assessment of your claim, our panel members will agree to make a claim/s on your behalf refer you to an independent law firm on the terms of this agreement. We are not a law firm and do not give legal advice;

Our service is limited to the initial assessment of your Diesel Emission Claim and subsequent referral to a regulated law firm who can bring the claim on your behalf

You do not need to use a claims management company to make a claim.

You have the right to use any of the appropriate regulatory bodies for free in relation to your claim, including:

Financial Services Compensation Scheme – Website Here Financial Ombudsman Service – Website Here No-Win, No-Fee Claim

We will not charge you for our service even if you decide not to proceed with a claim or we refer you to a law firm and you go on to make a successful claim. We offer a free, no-obligation review of your case.

All the law firms we work with offer their legal representation on a no win, no fee basis. This means you don’t pay a penny until and unless you win your claim, and even then, the legal fees come out of the compensation recovered from the opponent (not your pocket).

Our panel of law firms consist of:

Milberg London – Diesel Emission Claims Black Lion Law – Diesel Emission Claims If you choose to proceed with a law firm, you will be asked to sign-up to their terms of business and that documentation will contain their no win, no fee payment terms. You should review these carefully before proceeding.

How we will assist you

Diesel Refund provides this site, dieselrefund.co.uk, as part of an introductory service that aims to put you in touch with a specialist solicitor or legal executive without delay. By agreeing to these Terms of Business, you give your informed consent to that introduction.

We will not charge you anything for doing this.

We have a fee-sharing agreement with the law firms we work with and that’s how we get paid.

Further details about our arrangement with panel firms are available on request. Remember, Diesel Refund are not a law firm and do not provide legal advice.

If we feel we cannot help you, we will let you know, and of course you are always free to seek legal advice elsewhere.

Any resulting contract that you enter into for legal services will be with one of our panel of law firms, not Diesel Refund. Diesel Refund therefore, do not accept any responsibility or related liability for any advice given to you or other work carried out on your behalf, by our panel of law firms, or any other law firm that you chose to appoint. You are under no obligation to instruct one or any of our panel of law firms.

Solicitor firms pay for marketing, call handling and other services. This does not affect the value of your claim in any way.

Diesel emissions claims may be at risk of being time-barred under a limitation period. This is the period within which court action must be commenced. If you think you have a claim, our recommendation is to seek legal advice immediately to avoid your claim expiring.

Contacting us

When telephoning us we inform you that calls may be recorded and used for internal training and regulatory compliance purposes only.

Our policy against abusive calls

We operate a zero tolerance policy towards the abuse of our employees who have a right to carry out their work without fear of being abused. Malicious or abusive calls are a criminal offence under Section 43 of the.

Site information

The contents of the website do not constitute legal advice and you should always consult a suitably qualified lawyer on any specific legal problem.

The site is designed to give you some information about claiming compensation, and, if you wish, help you start a claim with a law firm.

This site and all materials, text, code, content, software, graphics, photographs, illustrations, artwork, formats, files, graphics and devices are protected by copyright, trademarks and other rights of intellectual property owned by Diesel Refund or licensed to Diesel Refund. You are permitted to read the contents of this site and make copies of material contained on it for your own personal use. You may also provide copies of reasonable extracts of such material on an occasional free of charge basis to colleagues and clients for their personal use on terms that Diesel Refund is acknowledged as the source. The text is not altered in any way and the attention of recipients is drawn to these Terms and Conditions.

All other use and copying of any content of this site, whether directly or by means of a hypertext link, is prohibited unless the prior written consent of Diesel Refund is given. ID Tech Solutions is committed to protecting your privacy and complies with the Data Protection Act 2018.

Please see our Privacy Policy for further details.

Whilst we take steps to ensure the accuracy of the information accessed via the site, we cannot guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material appearing on it.

Where access to restricted parts of this site is subject to specific terms, those terms apply to the extent that they differ from these Terms and Conditions. Copying from websites of third parties is subject to any requirements applicable to those sites.

Diesel Refund is committed to safeguarding the privacy of visitors to our website. Please read our policy to understand how your information will be treated. This policy may vary from time to time so please check it regularly here.

Marketing Materials

If you currently receive marketing materials from Hotpond Media Ltd and no longer wish to do so, please unsubscribe in the footer of the email(s). The emails sent and received may be monitored to ensure compliance with internal policies and to protect the business.

Governing Law and Jurisdiction

If you are a consumer, please note that these Terms of Business, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales

Limitation of Liability

Your use of this site is at your own risk. Save for liability which we cannot by law restrict or exclude, we shall have no liability to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even where we have been advised of the possibility of the same.

Applicable law may not allow the limitation or exclusion of liability for certain damages, so this limitation or exclusion may not apply to you in its entirety.

Complaints Procedure

We pride ourselves in providing a professional service. If You are not happy with Our service in any way, we would like to hear about it. A full copy of our complaints policy and procedure can found on our complaints page, or you can email [email protected]